Frequently Asked Questions
Everything you need to know about your ISMÊ SWIM experience.
How do I find the right size for my swimwear?
We provide a comprehensive Size Guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit, as our premium Italian fabrics are designed for a snug, supportive feel.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all hygiene liners and tags still attached.
How should I care for my ISMÊ SWIM pieces?
To maintain the longevity of your swimwear, we recommend rinsing in cold water immediately after use. Hand wash with a mild detergent and lay flat in the shade to dry. Avoid rough surfaces and harsh chemicals like bleach.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
When will my order be processed and shipped?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.